Who is Modloft?
Modloft is both a manufacturer and distributor of modern furniture throughout North and South America, Europe, and Asia. Modloft is the brand name of one of the fastest growing furniture companies in the U.S., with our collection offered in over 1000 retail locations (online and traditional) worldwide.
Does Modloft sell directly to consumers?
Yes, Modloft offers clearance, excess stock and discontinued items directly to the public through our website. Our regular catalog items are not available for purchase directly through Modloft, but can be purchased from one of our authorized retailers. Use our Store Locator to find a store near you.
How do I create an account and place an order online?
You must be an approved dealer to place an order. If you have not been approved, please complete and submit a dealer application. If you are a consumer and are interested in placing an order, please use our Store Locator to find a dealer near you. If there is no dealer near you, visit one of our many online retailers for assistance.
How do I check the status of an order?
As a dealer, login to your account and check your order history. If you are a consumer, contact your retailer where you completed your order for tracking information.
How do I check to see if a product is in stock?
Dealers can now check stock availability of a particular item before purchasing. Simply login to your account and search for the item you are interested in. The search results will provide stock quantities and other product information.
How long does it take to deliver an order?
In-stock orders ship from our warehouse in High Point, NC or Miami, FL and typically arrive to its destination in 7-21 days, depending on the location (east coast vs. west coast). Deliveries are typically made Monday-Friday during regular business hours, although our delivery team will call ahead of delivery to schedule a day and time. If an item is not in stock we will contact you with the expected delivery date.
How will my order be delivered?
We use a specialized nationwide furniture carrier for most oversized residential deliveries. Smaller parcels will ship FedEx Ground. Commercial deliveries usually ship freight unless very fragile; in which case, would ship with the specialized carrier.
Do you ship orders to Canada?
No, we do not ship to Canada. However, we do allow for third party pick-up to Canada, meaning, you can arrange your own transportation for Canada deliveries.
Can you ship orders internationally?
An individual drop-ship order cannot ship internationally. However, we do ship full containers internationally directly from our overseas factories.
Where can I find assembly instructions for an item?
You can download assembly instructions for all our products directly on its product page. Browse the product list from the top menu, and click the appropriate product category. Find your item and locate the assembly icon below the product image.
What materials are Modloft items made of?
You will find veneer surfaces on most of our board furniture, such as wall systems, tables and bed frames. Veneer is just like wood, a natural material, and variations in the grain are to be expected. This is what makes each piece of wood furniture unique. The core of most wood products are MDF composite wood - a uniquely blended wood base with characteristics of strength and durability.
