Return Terms
Modloft takes every step possible to ensure your orders arrive in the best condition possible. All shipments should be inspected upon delivery, and any claim should be made within 48 hours of receipt of merchandise. Items that are not damaged are subject to a 25% restocking fee and notification of return must be made no later than 48 hours after receipt of merchandise. Shipping charges are not refundable. End-user is responsible for repackaging and return transportation. Returned items must be shipped back to Modloft in its original packaging, with no signs of use, wear or damage. Upon receipt, Modloft will inspect the package for any damage and reserves the right to partially or wholly accept or deny the return.
Delivery Terms
At time of delivery, buyers are responsible for the following delivery conditions:
- The driver will require the customer to sign a physical inspection report and/or delivery receipt. It is critical that the customer note (in their own words) on the driver’s paperwork any damage to the box before they inspect the product and accept shipment.
- If the box shows ANY SIGNS of carrier mishandling: hole(s), crushed corners, dents, worn tops, bottoms or edges, scraping, dirt etc., the customer must note the exact description of each carton on the physical inspection report and/or delivery receipt.
- Once customer notes the condition of the box(s), they should inspect the product.
- If upon further inspection the customer notices major or unacceptable levels of damage to the product, they can then sign the delivery receipt and/or physical inspection report "REFUSED DAMAGE", and give a detailed description of damage witnessed.
- Customer must then call Modloft customer service (305-779-9130) within 24 hours to make us aware of the situation.
In the event that a suitable replacement is not available, a refund (including shipping) will be issued in the form of the original payment method or a company check.
Concealed Damage
It is the buyer’s full responsibility to thoroughly inspect an item before signing and accepting delivery. If damage is discovered after signing for delivery without any notation, Modloft will not be responsible for any replacement or return.
Replacement Orders
Transportation for replacement orders are the sole responsibility of the buyer. Modloft will not ship a replacement unit on our account, but will provide the item to the buyer at no cost to arrange their own transportation (excludes “pick up” orders or “concealed” damage orders).
Defective Items
If a defect is discovered and confirmed, Modloft will replace the defective part at no cost to the buyer. In the event that a suitable replacement is not available, a return will be authorized, and after return is completed, a refund will be issued in the form of the original payment method or a company check.
Image License & Copyright
All content included on Modloft CD, website, or catalog, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Modloft and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Modloft and protected by U.S. and international copyright laws.
License & Image Access
Modloft grants you a limited license to access and make commercial use of these images and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Modloft. This license does not include any resale or commercial use of these images or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of these images or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. These images or any portion of the Modloft catalog or website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Modloft. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Modloft.com without express written consent. You may not use any meta tags or any other "hidden text" utilizing Modloft’s name or trademarks without the express written consent of Modloft. Any unauthorized use terminates the permission or license granted by Modloft. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Modloft.com so long as the link does not portray Modloft, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Modloft logo or other proprietary graphic or trademark as part of the link without express written permission.
